FAQS
How Can We Assist?
At ARKAS Diamond & Fine Jewellery, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.
Shipping & Returns
Free shipping (5-7 business days once order is in stock) via local courier services . For urgent order, please email arkas.singapore@gmail.com. Two weeks off-site limited warranty for all our products from the date you receive the items. The warranty only covers manufacturer defects and not careless handling and tear usage. No refund or cancellation if order is perfect., so please make sure size is correct !
Care Tips
- Avoid harsh chemicals like chlorine , perfume, soap or lotion.
- Store away from heat and sun
- Avoid wearing during physical activities
- Clean with lukewater and soft cloth